At Present our turnaround time is 3 working days. Please let us know if your order is urgent and we will be able to help. Due to the Covid restrictions postal orders may be delayed
Dispatched via Royal Mail, 2nd class postage and dispatched, arrives in 2-3 working days.
Spend £50.00 and we will ship your items free of charge.
Live within 3 miles of NG6 8TQ We will hand deliver personally free of charge.
We also deliver on Monday and Friday to Tattershall Lakes Country Park.
1. K&S Confectionery cannot be held responsible for any delays caused by Royal Mail.
2. It will take us up to 14 working days to investigate a missing item before we can resend an item out.
3. We are certain you will love our products and 100% satisfied with your order But If for any reason you are not, you are able to return your items ordered within 7 working days, excluding personalised goods.
4. Should you wish to return your product please get in touch with us first via our Contact page by quoting us with your order number and reason for return & we will get back to you.
5. Personalised goods will only be refunded or exchanged if faulty or damaged.
6. Should you return an item because of an error on our part, we will refund the full value of the item and cover your costs in returning it to us. If the product is returned as an unwanted product we will not be liable for the direct cost of return.
7. A copy of our terms and conditions can be provided upon request.